In most cases the purchasing of a mobility scooter is exempt from VAT if its use is by someone who is chronically sick or disabled and the products are for their personal use.  A chronic illness is defined by HM Customs and Excise as being a non temporary condition. A broken limb, for example, would not mean eligibility.

For further details please consult the HM Customs and Excise website page by clicking here (Page opens in new window)

Alternatively you can telephone the National Advice Service helpline on 0845 010 9000 if you are in any doubt as to your eligibility for VAT exempt status.

If you have any problems finding the information you need from the above resources then please feel free to complete the form below and from our extensive experience we can suggest if you may be eligible for VAT exemption.